What is the process for deleting an account, and what happens to your data?
If you're considering deleting your account, this article explains the process, timeline, and how it impacts your data and account access.
Overview of Account Deletion Process
To delete your account, you must submit a request through our customer support. Once the request is received and verified, the deletion process is initiated. During this time, your account data will be permanently erased, and you will no longer be able to access your account or any associated information.
Timeline for Data Deletion
Once the deletion process begins, it typically takes up to one week for the system to permanently erase all data associated with your account. During this period, access to your account will be restricted.
Impact on Data and Order Information
Here’s how your data is handled during and after the deletion process:
Restricted Data Access During Deletion: While the deletion process is underway, your order information may still be accessible, but only under strict conditions, such as verifying your identity if necessary. This ensures the security of your account until deletion is finalized.
No Data Access Post-Deletion: After the process is complete, you will no longer be able to access your account, order history, or any other associated data.
NOTE: Replacements, credits or refunds will no longer be possible once an account is deleted.
Confirming Deletion Finalization
You can confirm your account has been deleted when you are no longer able to sign in. At this point, all associated data has been removed, and the deletion process is complete.
Related Policies and Considerations
We ensure that your data is only used to fulfill orders while the account is active. For more details about how your data is handled, consult the company’s Privacy Policy and Terms & Conditions. With these steps and considerations, the account deletion process ensures both security and privacy for your personal data.