How Can I Retain or Adjust My AutoShip Discount?
We offer flexible options for managing your AutoShip subscription, including retaining or upgrading discounts, modifying orders, and canceling subscriptions. Below is a detailed guide on how to proceed based on your preferences.
AutoShip Discounts Overview
AutoShip subscriptions typically come with a standard 15% discount. Choosing to keep your subscription rather than canceling can provide significant savings.
Actions to Retain or Modify an Order
If you don’t wish to cancel your AutoShip, you have several actionable options:
Discount Upgrade: If you decide to keep your AutoShip, you may be eligible to an increase in the discount. This can include a partial refund to adjust the pricing accordingly. To ensure this adjustment is applied, contact customer support.
Order Retention with Prescription Update: Instead of canceling, you can provide clear photos of your current contact lens box showing prescription details. This allows us to update and fulfill your order while preserving the existing discount from your initial purchase.
FAQs on AutoShip Discounts and Adjustments
Can I retain my AutoShip discount if I cancel and set up a new subscription?
Yes, your current AutoShip discount will still apply when you create a new subscription.
Can I proceed with an order and secure a discount instead of canceling it?
Yes, contact customer support and they'll be happy to help.
How to handle refunds or adjustments for discounts?
If a discount is added or adjusted after the order is placed, we will issue a partial refund to match the revised pricing.
These steps and options ensure that you make the most of your AutoShip subscription while tailoring it to fit your needs and budget. For further assistance, contact the support team directly.