Glasses
Information you may need when ordering glasses online
62 articles
- What Are Blue Light Glasses and Do I Need Them?
- Are your frames truly authentic?
- What kind of Lens Options do you offer?
- Can I order my glasses over the phone?
- What Is Pupillary Distance (PD) and How Do I Find It?
- How to Measure Optical Center Height (OC) for Glasses
- How to Order Glasses Without a Prescription: A Simple Guide
- Exploring Different Types of Eyeglass Lenses: Understanding Your Options
- Can I order glasses with an expired prescription?
- Celebrating Transparency: Our Frames Returns Policy Explained
- How do I adjust my glasses?
- Are all frames progressives eligible?
- What's the difference between Standard Progressive and Enhanced Progressive?
- What's the difference between Single vision and Progressive lenses?
- Prescription Lens Orders for Frames from Other Vendors: Can You Accept Them?
- Why wasn't the correct amount discounted when I used my code?
- How long does it take to restock a frame?
- What should I do if my package is being sent back to the sender?
- Do you offer anti-fatigue lenses?
- How to Access 'My Favorites'
- In-Store Eye Exams
- How can I choose the perfect frame size?
- How does the 'FIRSTPAIRFREE' promotion work, and what are the alternatives?
- Are sunglasses eligible for prescription lenses?
- Which eyeglass frames are best for low nose bridges?
- What are adjustable nose pads, how do they differ from integrated ones, and how do they impact frame selection?
- Choosing between metal vs. acetate frames for comfort
- Why might my prescription glasses feel blurry, distorted, or uncomfortable, and how can I resolve it?
- How can I search for and filter eyeglass frames based on size and style?
- OC Height vs Segment Height: How Lens Position Impacts Your Vision
- What are the policies and procedures for replacing lenses in existing frames?
- What are common issues with promo codes, and how can they be resolved?
- What is the warranty replacement process for defective glasses?
- Do You Offer Prism Lenses?
- Do You Offer Anti-Fatigue Lenses?
- How to Properly Clean and Maintain Polycarbonate Lenses to Avoid Scratches
- What are the rules and requirements for ADD power in glasses prescriptions, and how can I adjust my order?
- Understanding Lens Options: Single Vision, Readers, and Progressives
- KITS Smartglasses: Pangolin 3
- How can I return glasses and obtain a prepaid shipping label?
- How to Get Your Intermediate / Computer Prescription
- Understanding the Engravings on Progressive Lenses
- Understanding Pressure Marks on Sunglasses
- Understanding Visual Effects on Polarized Sunglasses
- Why Your Light-Adaptive Lenses May Not Darken Fully While Driving
- Understanding Enhanced Blue Light Protection in Your Glasses
- Understanding How Pupillary Distance (PD) Affects Your Glasses
- How to Clean and Maintain Your Eyewear
- What should I know about photochromic (light-transitioning) lenses?
- Why do my glasses lenses appear thicker than expected, and what can I do about it?
- What are my options if my glasses don’t fit well or feel uncomfortable?
- How can I select frames and colors for a replacement order?
- How can I resolve issues with KITS+ membership discounts during checkout?
- What should I do if my desired eyeglass frame is out of stock?
- What should I do if I received the wrong type of glasses (e.g., distance instead of reading)?
- How can I measure my pupillary distance (PD) at home?
- How can I exchange my glasses for a different color or frame, and what are the return options?
- What is the ADD value in a prescription, and how is it used for different types of glasses?
- When is a frame getting restocked?
- What are the policies for exchanging or upgrading sunglasses?
- What are the differences between types of progressive lenses, and how can I verify my order?
- What should I do if my glasses are uncomfortable or don’t fit well?